nudgem "the App” provides a no-code survey builder "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account:
Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account:
Store owner information
- Full name
- Email
- Address
- Phone Number
- Address
- zip code
Customer information
- Full name
- Email
- Address
- Phone Number
- Physical address
- Geolocation
- IP address
- Browser and operating system
Store information
- Order Data
Additionally, we collect the following types of personal information from your customers once you have installed the App:
- Date of Birth
Information about you and others who may access the App on behalf of your store, such as industry/vertical of your Store and party for which you are setting up the Service. Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.
We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Use of Personal Information
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; Link or combine with information we get from others to help understand your needs or provide you with better service; and Provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
We will only share information about you in the following ways:
As necessary to provide the Services to you;
- With Third Party Services, consultants, or others who are working with us and need access to such information to carry out work on our behalf. In some cases, these partners may share personal information with us, and receive some analytics around your integration with our Services. We are not responsible for the privacy practices of these partners when you use them in conjunction with the Service. Partners include:
We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Use of Personal Information
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; Link or combine with information we get from others to help understand your needs or provide you with better service; and Provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
We will only share information about you in the following ways:
As necessary to provide the Services to you;
- With Third Party Services, consultants, or others who are working with us and need access to such information to carry out work on our behalf. In some cases, these partners may share personal information with us, and receive some analytics around your integration with our Services. We are not responsible for the privacy practices of these partners when you use them in conjunction with the Service. Partners include:
- Facebook
- Klaviyo
- MailerLite
- Intercom
- Mixpanel
- Google Analytics
- Amazon AWS
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company; and
- Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by visiting the following pages and changing your settings:
Facebook:https://www.facebook.com/adpreferences/ad_settingsGoogle: https://www.google.com/adsense/start/
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
International Users
nudgem’s Services are hosted in the United States and we will process personal information exclusively in the U.S. If you are accessing the Services from any other region be advised that through your continued use of the Services, which are governed by U.S. law, you are transferring your personal information to the United States and you consent to that transfer.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records indefinitely, unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@nudgem.com or by mail using the details provided below:
nudgem Inc.
Write to us at:
Data Privacy Officer of nudgem Inc.
228 Park Ave S,
PMB 97283,
New York, NY, 10003, US
- Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by visiting the following pages and changing your settings:
Facebook:https://www.facebook.com/adpreferences/ad_settingsGoogle: https://www.google.com/adsense/start/
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
International Users
nudgem’s Services are hosted in the United States and we will process personal information exclusively in the U.S. If you are accessing the Services from any other region be advised that through your continued use of the Services, which are governed by U.S. law, you are transferring your personal information to the United States and you consent to that transfer.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records indefinitely, unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@nudgem.com or by mail using the details provided below:
nudgem Inc.
Write to us at:
Data Privacy Officer of nudgem Inc.
228 Park Ave S,
PMB 97283,
New York, NY, 10003, US
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